Office Management and Administration

Description

The office management course gives you the knowledge and confidence to manage the daily flow of an office. From organising people and tasks to improving communication, this course prepares you for success. If you want to grow your office manager skills or prepare for office manager jobs, this training will get you there.

What Learners Say

“I started this course with zero experience in admin, and by the end I felt completely ready to apply for office roles. The modules were easy to follow, and I learned skills I use every single day at work.”

– Daniel, Learner

What You’ll Learn

• The fundamentals of office administration.
• Qualities that make a great office administrator.
• How to manage mail and shipping services.
• Simple planning and scheduling techniques.
• How to organise meetings and conferences.
• Professional business writing skills.
• Time management strategies to stay efficient.
• Stress management methods to stay calm at work.
• Telephone handling and business call etiquette.
• Clear communication techniques for the workplace.
• Practical conflict management skills.
• Everyday business etiquette rules.
• Basic Microsoft Office skills for admin tasks.

Real-World Skills You’ll Gain

This course isn’t just theory—it’s practical skills you’ll use every day:

• Organising busy offices and schedules.
• Writing professional emails, reports, and documents.
• Handling workplace conflicts in a calm way.
• Supporting managers and teams with admin support.
• Using Microsoft Office confidently to manage tasks.

Career Opportunities

This training opens up strong career paths such as:

• Office Manager – £28,000–£45,000
• Administrative Assistant – £20,000–£28,000
• Executive Assistant – £25,000–£40,000
• Office Coordinator – £18,000–£25,000

Your Next Step

Behind every successful office is a manager who keeps things organised and professional. The office management course is your chance to build those skills and step into a career with real opportunities.

Enrol today and take your first step into office management.