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Are you interested in being a medical receptionist job? Look no further! Our medical receptionist course is perfect for you to learn about receptionist schooling.

Medical Receptionist Course Overview

Medical receptionist course in different healthcare settings. They greet visitors and welcome patients. They also manage grants and do administrative tasks. Thus, this Medical Receptionist Course introduces the role of a medical receptionist. It covers the skills needed for this profession and the different professional settings of a medical receptionist.

You will start by learning about the structure of the NHS. You will also learn about healthcare in the UK. Additionally, you will learn about the development of the healthcare industry. You will explore the role and duties of a medical receptionist. This includes learning about customer service best practices and clinical risk management. The course provides case studies and practical exercises. So, these will help you apply your skills in the real world.

Enrol today to fast-track your career. 

Benefits of the Medical Receptionist Course

Enhanced Contact Skills:

Acquiring the skills to communicate with patients and medical experts is a key benefit of this medical secretary training. Thus, students will develop the ability to convey information. This will enhance their contact skills.

Efficient Administrative Practices:

The course focuses on teaching essential executive tasks in a medical setting. For example, it covers appointment scheduling and record-keeping. Students will gain valuable organizational skills. 

Career Advancement Chances:

Completing the medical receptionist course provides a useful credential. Graduates will have more career chances in healthcare administration. Therefore, this will open up various skill options for them.

Learning Goals For The Medical Receptionist Course

Learners will be able to do the following after finishing the Diploma in Medical Receptionist and Secretary programme:

  • Understand medical language and successfully interact with patients and healthcare providers.
  • Maintain electronic medical records, manage patient data, and arrange appointments.
  • Prove your ability to do administrative activities such as billing, coding, and insurance processing.
  • Understand the significance of patient privacy, confidentiality, and HIPAA rules.
  • Improve your customer service abilities to provide a great patient experience.
  • Work as a team, contributing to the seamless running of a medical institution.
  • Make good use of technology. Such as electronic health records, scheduling software, and other applicable tools.
  • Recognize medical ethical, and legal difficulties of medical receptionist and secretary positions.

Who is the Medical Receptionist Course for?

This course is for people who want to become medical receptionists or are new to the field. This course is suitable for anyone who wants to start their career. You can study it full-time or part-time, and enrol is not required.

Reason For Choosing Our Medical Receptionist Course?

  • Self-paced flexibility: Learn at your own pace, from anywhere you prefer.
  • Quality assurance: One of the best receptionist courses online in the UK.
  • Comprehensive study materials: Easily grasp the content with high-quality resources.
  • Expert-developed curriculum: Gain insights from industry professionals who crafted the course.
  • Assess your knowledge: Evaluate your progress through module-based multiple-choice quizzes.
  • Immediate assessment results: Receive automated feedback and results instantly.
  • 24/7 support: Get assistance via live chat, phone, or email whenever needed.
  • Recognise your achievement: Obtain a free PDF certificate upon course completion.

Requirements for Admission

This Medical Receptionist Course does not need any specific credentials. So, anyone can join regardless of their background or expertise.

However, to ensure a successful and engaging experience, we do have a few requirements for students who wish to enrol:

Good command of the English language

Communication is key. Therefore, a strong grasp of English will enable you to engage with the course material and actively participate in discussions.

Enthusiasm and self-drive

Passion and motivation are vital for successful learning. So, bring your enthusiasm and dive into the course content with a determined mindset.

Basic computer knowledge

In today's digital age, having basic computer skills is essential. However, don't worry if you're not a tech expert. A fundamental understanding of computers and navigating online platforms will be enough.

Age requirement

Our Course is available to learners of all ages. However, a minimum age of 16 is required to ensure a suitable learning environment for everyone.

Assessment Procedure

You will get automated MCQ quizzes after finishing each module of this course. To go to the next module, you must finish the quiz activity and score at least 60%. You will be eligible to obtain certification once you have completed all of the courses in this manner.


The Unified Course will deliver you a Certificate of Completion once you complete this MCQ exam. It will serve as documentation of your considerable professional progress. The certificate is in PDF format and may be downloaded for free. On request, a printed version is also available. It will also be sent to you through courier for £13.99.

Career Path

After completing this Diploma in Medical Receptionist and Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including —

  • Medical Receptionist
  • Medical Secretary
  • Healthcare Administrator
  • GP Receptionist
  • Patient Coordinator


    • Module 01: The National Health Service 01:00:00
    • Module 01 Final Quiz – The National Health Service 00:10:00
    • Module 02: Patient (Customer) Care 01:00:00
    • Module 02 Final Quiz – Patient (Customer) Care 00:10:00
    • Module 03: Communication 00:25:00
    • Module 03 Final Quiz – Communication 00:10:00
    • Module 04: Law, Ethics and Medicine 01:00:00
    • Module 04 Final Quiz – Law, Ethics and Medicine 00:10:00
    • Module 05: Health & Safety in a Clinical Environment 00:45:00
    • Module 05 Final Quiz – Health & Safety in a Clinical Environment 00:10:00
    • Module 06: Practical Reception Skills in General Practice 01:00:00
    • Module 06 Final Quiz – Practical Reception Skills in General Practice 00:10:00
    • Module 07: The Hospital Service 00:55:00
    • Module 07 Final Quiz – The Hospital Service 00:10:00
    • Module 08: Private Medicine 00:35:00
    • Module 08 Final Quiz – Private Medicine 00:10:00
    • Module 09: Forms, Fees and Finances in General Practises 00:35:00
    • Module 09 Final Quiz – Forms, Fees and Finances in General Practises 00:10:00
    • Module 10: Using Information Technology 00:35:00
    • Module 10 Final Quiz – Using Information Technology 00:10:00
    • Module 11: Medical Terminology and Clinical Aspects 00:35:00
    • Module 11 Final Quiz – Medical Terminology and Clinical Aspects 00:10:00
    • Module 12: Audit, Health Economics And Ensuring Quality For The Medical Receptionist And Secretary 00:25:00
    • Module 12 Final Quiz – Audit, Health Economics And Ensuring Quality For The Medical Receptionist And Secretary 00:10:00
    • Module 13: Complementary Medicine 00:20:00
    • Module 13 Final Quiz – Complementary Medicine 00:10:00



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Course Reviews

Sarah Johnson
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Absolutely blown away by the quality of the content in this course! The modules break down complex topics into easy-to-understand concepts. I highly recommend it to anyone looking to level up their skills!
Michael Chen
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This course exceeded all my expectations! The material is well-organised, the videos are engaging, and the exercises are super helpful. Definitely worth every penny!
Emily Rodriguez
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I've taken several online courses before, but this one stands out from the rest. The knowledge and passion shine through in every module of the course! Can't wait to start more courses from this platform!
Alex Patel
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I'm so glad I stumbled upon this course! It's been a game-changer for me. The practical insights and real-world examples have made a huge difference in my understanding. I can't recommend it enough!
Jamie Nguyen
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This course is a must-have for anyone serious about this field. The content is thorough yet simple, and the module designs are top-notch. I'm already seeing results after just a few lessons!

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